Terms & Conditions

Prices are subject to change without notice.

All goods shall remain the property of GRAY CAMPLING Ltd until paid in full.

Cancellation, Returns, Re-Stocking Charges.

If you are not happy with your purchase inform us within 14 days from the day you received the goods that you wish to return the order/item. After that day should you wish to make a return you have an additional 14 days to return the goods to us in original packaging, if possible together with a note describing reason for return, along with your contact details. An exchange will be made or a full refund will be credited to your account.

Damaged deliveries should not be signed for and packaging must be kept for inspection by the delivery company or they will not accept any claim and no refund will be made.

Lost items can only be claimed after 15 days have elapsed from the date of posting. It can take up to 90 days for Royal Mail to process such claims.

Any delivery costs will only be refunded should items be faulty or incorrect.

Cancelled orders can only be accepted up to 12 hours after ordering, beyond this time a 10% charge will apply.

We regret that "special order" items are non-refundable.

Orders once placed and accepted by Gray Campling Ltd can only be cancelled with our consent.

The re-stocking charge is 25% of invoice total value.

The Gray Campling website is owned and provided by Gray Campling Ltd. Please feel free to browse the site, however, your access to and use of the site is subject to these Terms & Conditions and all applicable laws.

You shall use the site for lawful purposes only. You shall not post or transmit through the site any information or material which violates or infringes the rights of others in any way, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, harassing or otherwise objectionable. Nor shall you post or transmit through the site any information or material which encourages conduct that would constitute a criminal offence, give rise to liability or otherwise violate any law or administrative ruling or guidelines, is in violation of these Terms & Conditions, or which, without Gray Campling's prior written approval, contains advertising or any solicitation with respect to products or services. Any conduct by you that, in Gray Campling's opinion, restricts or inhibits any other user from using or enjoying the site will not be permitted.

The site contains information and materials, including but not limited to, text, software, photos, video, graphics and audio, (collectively "Materials") which are derived in whole or in part from information and materials supplied by Gray Campling and other sources, and are protected by international copyright, trademark and other laws and the entire content of the site is copyrighted as a collective work under the United Kingdom's Copyright Laws.

Gray Campling owns the copyright in the overall selection, coordination, arrangement and enhancement of such content, and owns the rights in, or license to use, the individual components of such content. Materials may not be copied, reproduced, republished, modified, uploaded, posted, transmitted or distributed in any way or decompiled, reverse engineered or disassembled, including but not limited to the text, images, audio and/or video, as well as any software (including but not limited to any images or files incorporated in or generated by the software or data accompanying such software), except that you may download one copy of the Materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright, trademark and other proprietary notices and make no change in or deletion of author attribution. This limited authorisation is not a transfer of title in the Materials and by your use of the site, you acknowledge that you do not acquire any licence, ownership or other rights to the Materials. Modification of the Materials or use of the Materials for any other purpose is a violation of copyright, trademark and other proprietary rights and may violate other laws. The use of any such Materials on any other website or networked computer or environment is prohibited. If you breach any of these Terms & Conditions, your authorisation to use the site automatically terminates and you must immediately destroy any downloaded or printed Materials.

The site and materials and related communications are provided "as is" without any representations or warranties, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions of implied warranties may not be applicable under certain circumstances. Gray Campling does not warrant the accuracy or completeness of the materials, including but not limited to the reliability of any advice, statement or other information displayed or distributed through the site. You acknowledge by the use of the site that any reliance on any such materials, advice, statement or information shall be at your sole risk.

Gray Campling assumes no responsibility, and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site.

Gray Campling may provide, as a convenience to you, links to websites operated by other entities and persons but makes no representations whatsoever about any other website which you may access through this one. Any link to a non Gray Campling website does not mean that Gray Campling endorses or accepts any responsibility for the content, or the use of such website. If you use these sites, you do so at your own risk.

Any opinions, statements, services, offers or other information or content expressed or made available in the site by any third party are those of the respective author(s) or distributor(s) and not of Gray Campling.

Your use of and browsing of the site is at your own risk. If you are dissatisfied with any of the Materials contained in the site, or with any of these Terms & Conditions, your sole and exclusive remedy is to discontinue accessing and using the site.

Under no circumstances will Gray Campling, its suppliers or other third parties mentioned, or involved in creating, producing, or delivering the site be liable for any direct, incidental, consequential, indirect, special or punitive damages whatsoever (including without limitation, costs and expenses of any type incurred, lost profits, lost data or programs, and business interruption) arising out of your access to, use, inability to use or the results of use of the site, any websites linked to the site, or any materials contained at any or all such sites (including but not limited to those caused by or resulting from a failure of performance, error, omission, linking to other websites, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, or destruction, unauthorised access to, alteration of, or use of any computer or system), whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory and whether or not Gray Campling was advised of the possibility of such damages.

Gray Campling shall have no liability or responsibility for any acts, omissions, or conduct of any user or other third party.

Finance Facility Terms & Conditions

Gray Campling Ltd is registered in England & Wales 783370. Registered office: Unit 5, Branksome Business Park, Bourne Valley Rd, Poole BH12 1DW.

Privacy Policy - Graycampling.co.uk does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

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